(the yellow mark

 Need to Improve Workflow. . .
 

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      Try our experienced JRP/JAD facilitator teams
   
  Workflow Optimization JRP/JAD Sessions  
 

People Involved
Technical Components
Typical Activities
Potential Deliverables

 
 

Our Promise:

  • Business problem analysis and requirements definition
  • Information-based process design validation
  • Resource-centric workflow optimization
  • Technology independent process development

Benefits:

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Business process Improvement is a possible response to the changes that organizations undergo over time. Often, the business processes that optimally supported the business in the past fail to meet current business needs. The deliverables of the session define processes you need to perform (workflow), the needs of each process (data, resources and quality metrics) and the results of performing the process (deliverables).

 
 
  • Document and resolve key business issues and questions
  • Recognize and resolve cross-functional communications break-downs
  • Realize interfaces the business processes have with each other
  • Create clear and fully-defined business processes quickly
  • Apply state-of-the-art process improvement models to your business
  • Break initiatives down into individual projects based on interactions
  • Identify and prioritize information technology enabler projects
 
  Business Process Owners, Business Managers, End Users
 		  
  Business Analysts, Workflow Specialists, Information Technology Specialists
 		  
  Information Technology Managers, Data Administrators, System Designers, Auditors, Security, Standard Representatives, Vendors, Quality Assurance, Contingency Planners, Production Planners, Human Resource Representatives, Trainers
 		  
  We offer experienced JAD facilitation teams (session leader and session analyst) with proven track records who work virtually or at your site to deliver the best possible result.  
 
  - Organizational mission, goals and objective statements
- Scope
- Known problems list
- Improvement suggestions
 		  
  Risk Assessment, Business Process Modeling, Workflow Diagramming, Prioritization, Problem Definition, Problem / Symptom Reduction, Enterprise Modeling, Affinity Analysis, Interviewing Techniques, Project Scoping Techniques, Cost/Benefit Analysis, Requirements Definition
 		  
  Diagramming tools, Spreadsheets, Word processors, Upper CASE, Data dictionary  
 
 
 
 
All of the following business system analysis activities and deliverables can also be supported via e-Coaching
     
 
Each session is unique.
We create the actual session agenda
together with you based on your business needs.
The selection of the deliverables is a pre-session activity.
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Assess and revise business goals and strategies
Create high-level process model of business
Identify environmental and social dependencies
Prioritize business functions based on mission
Overlay organizational chart on process model
Define process and interface ownership
List all internal and external interfaces
Develop workflow diagrams
Design quality measurement criteria
Agree on testing, training and change management plans
Define business problems and opportunities
Create high-level data model of major business entities
Level process models
Evaluate impact of emerging technologies
Evaluate potential project scopes
Define first-cut project scopes and initial estimates
Scope project
Expand process model
Collect, analyze and document problem statements
Determine problem causes based on process models
Define benefits of solving problems
Define project objective
Generate new system requirements
Create problem statement/requirement statement matrix
Evaluate existing system for "Quick Fixes"
Evaluate organizational standards and guidelines
 
 
 
  Scope statements and diagrams clearly delineate the business areas to be engineered.
Critical success factors identify information needs and systems that are critical for business continuity.
Implementation plan and schedule with situations and dates when components or levels of the engineered process will be implemented.
High-level process models process models show business functions performed by organizational units and the internal and external information flows they produce and need.
Business function/system matrixes relate applications or automated functions to business functions.
Workflow diagrams indicate how business operations will be performed (I.e., manual procedure, transfer of responsibilities, etc.).
List of assumptions that define the baseline against which each deliverable was established. If the baseline is changed, the validity of the other deliverables is at best questionable.
Post-session task assignments define the actions that individuals have to do to clarify open questions or resolve open issues.
Problem/opportunity statements define what the organization has to address.
Business rules document organizational decisions and directives.
A synopsis contains a short overview of the results of the entire session for the management review
The project objective relates this project to strategic corporate goals.
Validated and prioritized business requirements break down into functional, performance, constraining, informational and subjective requirements.
Open issues are unanswered questions and issues that must be resolved before continuing with the project.
  
Testing Phase Testing Phase Design Phase Design Phase Analysis Phase Analysis Phase