How to Define and Document Use Cases

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Overview

The critical success factor for any solution is whether or not the end-users will be able to use it to do what they need to do. The concept of using use cases to define end-user interaction with a proposed information technology solution is invaluable for interactive applications.

A use case diagram is a visual tool that shows interaction between the environment and an evolving information technology solution. A single use case is a textual tool for representing how individual end-users and other involved parties or systems (collectively referred to as "actors:") will interact with the proposed system. Knowing why you need a use case, when it should be created, and where to put what information is critical to creating quality functional requirements. Without a common understanding of the purpose and structure of use case diagrams and the use case document, use cases can quickly become "useless cases".

Objectives
  • Clarify the major components of the use case
  • Present the transition from business events to use cases
  • List 5 methods for discovering use cases
  • Define the evolving role of business systems analysts
  • Apply 5 methods for discovering use cases
  • Write audience-focused use cases
  • Determine how to handle alternate and exception situations
  • Detail the sequence of interaction steps for the most common situation
  • Define and describe scenarios to discover use cases
  • Use use case diagrams as a scoping tool
  • Structure basic use case information in a use case document
  • Document proposed user interaction in use cases and use case diagrams
  • Create and analyze activity diagrams to show use case flow of events
  • Review and critique use case documents and use case diagrams

1 day

Target Audience

Business Managers
Developers
End Users
Project Leaders
Subject Matter Experts

Pre-requisites

NONE

Expansions

How to Plan and Monitor Business Analysis Project Activities

Instructors

Our instructors have extensive experience in applying these techniques on projects with business experts from a wide variety of fields.