How to Conduct Enterprise Analysis

Enterprise Analysis is a knowledge area in the Business Analysis Body of Knowledge^® (BABOK^®). It is defined as "the business analysis activities necessary to identify a business need, problem, or opportunity, define the nature of a solution that meets that need, and justify the investment necessary to deliver that solution." Senior (aka experienced) business analysts are commonly responsible for these activities.

This 2-day course presents techniques that will help you discover and analyze business problems, capture the business need, develop and communicate the scope of the solution, conduct gap analysis, select the best approach to deliver the solution, and create a business case based on return-on-investment (ROI) analysis.

1. What is Enterprise Analysis

Enterprise Analysis Defined

BABOK^® Walk-Through KA 5 - Enterprise Analysis

2. Defining Business Goals, Objectives, Problems, and Needs

Assessing Business Goals and Objectives

Of Man and Machine

Problem-driven versus Opportunity-Driven

The Case for Change

Business Problem Definition and Analysis

Components of a Business Case

Benchmarking Competitors Capabilities

Past and Present Methods for Brainstorming

Capturing Business Rules

Of Rules and Requirements

Business Rules Are

Exercise: Business Rules From WasteTheWaist

Rules vs. Requirements

Rules Relationships

The Rules Challenge

Exercise: Testing Rules

Relationships of Business Rules

Analyzing Business Rules

Business Rule for Validation Example

Why Are Business Rules Hot?

Rules for "Effective" Sets of Requirements

Clarifying Constraining (Environmental) Requirements

3. Finding and Closing Capability Gaps

Capturing and Documenting Corporate Capabilities

Basic Gap Analysis Techniques

Document Analysis Redefined

SWOT Analysis Revisited

4. Solution Development Life Cycles and Organizational Capabilities

Business Analysts and System Development life Cycles (SDLC)

Of Parallel Universes

Chaotic Business Analysis

Characteristics of Chaotic Analysis

Project Evaluation Criteria for Chaotic Methods

Structured Business Analysis

Characteristics of Waterfall Methodologies

Project Evaluation Criteria for Waterfall Methods

Object-Oriented Business Analysis

Characteristics of Iterative Methodologies

Project Evaluation Criteria for Iterative Methods

Agile Business Analysis

Characteristics of Agile Software Development

Project Evaluation Criteria for Agile Methods

What Is a JRP/JAD and Where Does It Fit?

The Pros of JRP/JAD

The Flip Side of JRP/JAD

Critical Success Factors

Which Methods Work for You?

Potential Solution Approaches

Creating and Maintaining a Process Inventory

Applying Decision Analysis

Comparing Alternative Solutions

Early Project Estimation Techniques

Conducting Feasibility Analysis

5. Defining and Documenting Project Scope

Creating Context Diagrams

System Modeling - A Short History

Basic Process Modeling (The Symbols)

Exercise: Identify the Errors on this Diagram

The Simple Rigorous Business Process Model

“Rigorous Business” Process Model Example

Exercise: Order Entry Department Rigorous Business Model

Exercise: Rigorous Model to Level 1 Process Model, step 1

Top Level Functional (Process) Model

Case Study Part 1

Defining and Presenting Problem and Solution Scope

Interface Analysis

Scope Modeling

User Stories

Creating Vision Statements

6. Developing a Defendable Business Case

What is in a Business Case?

Cost/Benefit Components

Decision Analysis in a Business Case

Metrics for Performance

A Simple Approach to Risk Analysis

Vendor Assessment Criteria

7. Putting it all Together

Course Closing

• Describe the tasks referenced in the BABOK^® for this knowledge area
• Determine the business need for change
• Analyze business goals and objectives using SMART criteria
• Identify potential business problems and opportunities
• Assemble the components for a business case
• Contrast competitor practices to determine best of breed
• Discuss and compare a variety of brainstorming approaches
• Discover business rules within a project’s scope using a variety of approaches
• Apply rule analysis techniques to deliver the minimal complete sets of rules
• Use context models to present, discuss, and manage project scope
• Apply SWOT and Gap Analysis to select the most feasible business solution approach
• Determine appropriate methodology approaches based on project parameters
• Discuss the impact of Rapid Development (Agile) techniques on requirements gathering
• List 5 different estimation techniques for effort and duration forecasting
• Model the AS IS business process
• Apply basic problem and opportunity definition techniques
• Define user stories as an early project scoping and estimating tool
• Quantify requirements risks

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