How to Track and Monitor Business Analysis Activities

Once your business analysis activities have been planned and scheduled, tracking the activities and monitoring progress on the project can consume a lot of the time allocated for business analysis. If not done properly, these activities can cause you to spend more time working in a project manager capacity and neglecting the requirements gathering activities that are the prime responsibility of the business analyst role.

This 7-hour workshop focuses on delivering techniques that will help the business analyst analyze stakeholder interaction on the project, use a RACI (Responsible, Accountable, Contributing, Informing) matrix to avoid problems before they arise, nd determine the metrics that iwll be used for monitoring buisness analysis activities.

1. Stakeholder Analysis

Understanding and Preparing Stakeholders

A Stakeholder Is….

Identify Stakeholders

Using an Org chart

Stakeholder List

Discussion: Who Are the Stakeholders?

Stakeholder Analysis

Stakeholder Map: Show Communication Links

Stakeholder Analysis: Needs and Expectations

Stakeholder Analysis: Influence and Attitude

Force Field Analysis

Stakeholder Analysis: Complexity

Informal Stakeholder Analysis

Exercise: Conduct a Stakeholder Analysis

Stakeholder Roles

Example of a RACI Matrix

Exercise: Develop a RACI Matrix

2. Creating a BA Communication Plan

Dealing with Project Communications

Nature of Communication

Example BA Communications Plan

Exercise: Create a BA Communication Plan

3. Developing a Requirements Management Plan

Preparing for Requirements Management

What is in a Requirements Management Plan?

Key Aspects of Requirements Management

Where Does the Requirements Management Plan Fit?

Requirements Repository

Traceability

Requirements Attributes

Change Management

Exercise: Create a Requirements Management Plan

4. Monitoring Business Analysis Activities

Business Analysis Performance Metrics

Concepts in This Module

Metrics, Measurements and Baselines

Business Analysis Performance Measurement

Discussion: Business Analysis Performance Measurements

To Implement a Measurement Program

Discussion: What Do You Want to Measure and Why?

State Your Goals

Define Measurements to Compare to the Goals

Determine How to Collect and Store the Data

Feedback

Root Cause Analysis using a Fishbone Diagram

Risks Associated with Performance Measurement

Exercise: Root Cause Analysis

5. Wrapup and Closure

Course Closing

Discussion: Course Review

Exercise: Lessons Learned

• Use Onion Diagrams and RACI matricis to facilitate stakeholder interactions
• Plan stakeholder interaction based on individual stakeholder characteristics
• Pave the way for low-effort requirements management throughout the project
• Use quantifiable metrics to monitor business analyst performance

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