Business Analysis Training Curriculum
Our skills and techniques for Business Analysts are also available in modules lasting 1 - 4 hours
each or "nuggets" lasting 30 - 90 minutes
each.This curriculum groups typical business analysis skills and techniques into workshops that can be presented in 2 - 4 days each.
What Do We Offer?
Any of the courses listed on the left can be delivered:
- at your site as (instructor-led classroom) workshops
- OR as live e-Learning (web-based) workshops
- OR in any blended learning combination you desire
for groups of 6 to 24 attendees. For smaller groups, ask us about a sponsored scheduled event (live or virtual).
Our curriculum is designed to build skills in:
- Writing Business Requirements for IT Projects
- How to Gather, Analyze, and Define Business System Requirements
- Capturing Business Requirements
- Writing Effective Business Requirements
- Facilitating Requirements Workshops
- How to Model, Analyze, and Improve Business Processes
- How to Model and Analyze Business System Data
- How to Discover and Develop Business Use Cases
- How to Develop and Use UML Models for Business Analysis
- How to Prepare and Facilitate a Successful JAD Session
- How to Plan, Prepare, and Execute User Acceptance Testing
- Management Overviews
Who Needs These Skills?
Our training workshops are designed for Business System Analysts, Requirements Analysts, Subject Matter Experts, Project Managers, and any professional engaged in gathering, writing, understanding, and translating business needs into requirements for technology solutions.
Brief Descriptions of Our Business Analysis Training Workshops:
CORE Competency Workshops
teach commonly needed business systems analysis techniques. Everyone who performs the business analysis function needs the skills taught in these seminars.
How to Gather, Analyze, and Define Business System Requirements (3 days)
This training workshop delivers core competencies that every business systems analyst should possess. The program focuses on the skills of defining business problems, eliciting requirements from business subject matter experts, writing clearly understandable requirements, and communicating to all levels of the business within the project structure.
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How to Capture and Tame Business Requirements (1 day)
This training workshop presents requirements specialists with a wide range of techniques for gathering effective business systems requirements. It presents proven techniques on what to ask, how to ask it, who to ask, what to document and more. This program approximates the first 1½ days of our 1-10 program, above.
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How to Write Effective Business Requirements for IT Projects (1.5 Days)
Writing effective business requirements is the critical skill for subject matter experts who represent the business interests on an IT project. The challenge lies in defining what the business needs in requirements that the IT professionals can understand and use to design the solution. This program approximates the last 1½ days of our 1-10 program, above.
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How to Prepare and Facilitate Requirements Workshops (1.5 days)
This training workshop presents a set of techniques that are designed to help the business systems analyst ask the right questions at the beginning of the project and effectively structure requirements gathering meetings with the subject matter experts.
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How to Model, Analyze, and Improve Business Processes (2 days)
This training workshop presents techniques, methods, and tricks to help Business System Analysts model, analyze, and improve business and system processes. These techniques help the analysts and the business subject matter experts create business process models including workflow and Swimlane (activity) diagrams. It also teaches how to use the process models for analysis and system improvement.
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How to Manage Changing Business Requirements (.5 - 1 day)
This seminar presents state-of-the-practice techniques essential to the management of changing requirements from project initiation through system deployment. The program includes a demonstration of an automated tool that supports requirements management best practices.
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How to Become Agile in Business Analysis (2 days)
This course does not teach business analysis and requirements gathering techniques! It assumes that you (or your team) already know how to do business analysis. The focus is on applying your current skills on projects based on Agile principles.
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CORE+ Competency Workshops
teach additional business systems analysis techniques. Advanced Business Systems Analysts need these requirements elicitation techniques.
How to Model and Analyze Business System Data (2 days)
This hands-on training workshop is designed to give you a time proven set of techniques, methods, and tricks to help you acquire, understand, document, and model business data. This course will give you both an intuitive top-down approach to data modeling and a rigorous bottom-up approach.
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How to Jump-Start Requirements Gathering with User Stories (1 day)
This training workshop teaches a technique referred to as User Stories (not to be confused with use case) that offers a tried and tested solution to early requirements gathering. This technique helps business Systems Analysts focus on the business need or goals for the system and avoid the trap of considering the system and technical specifications too early.
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How to Discover and Develop Use Cases (2 days)
This training workshop introduces the basics of use case documentation and use case diagrams as tools for business systems analysts. It explains the who, what, when, where, why and how of use cases and use case diagrams which are becoming a standard for defining functional requirements in interactive systems.
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How to Manage Small Projects (2 days)
The techniques presented in this training workshop will allow Requirements Engineers to define and manage requirements definition "projects" from 4 days to 4 months in duration. It offers a complete set of techniques for managing definition of business requirements on a small scale. All of the techniques scale to larger, more sophisticated efforts.
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How to Estimate Early in a Project (1 day)
Early project estimating: every client wants it, most information system professionals can’t do it, and everyone is suspicious of it. This training workshop introduces Project Managers and business personnel to methods that yield reasonable early estimates and improve the communication of the factors that affect them.
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Supplemental Skills Workshops
expand your techniques for estimating, leading and testing. All of them will make you a better Business Systems Analyst.
How to Develop and Use UML Models for Business Analysis (3 days)
This hands-on training workshop presents class, object, activity, sequence and state diagrams of the Unified Modeling Language (UML) in business systems analysis and business requirements determination.
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How to Prepare and Facilitate a Successful JAD Session (3 days)
JAD (Joint Application Development) sessions produce high-quality deliverables in extremely short time frames. In this training workshop, you will learn how to plan, schedule, resource, and conduct efficient and effective JAD sessions. You can also add a JAD simulation day to this workshop.
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How to Plan, Prepare, and Execute User Acceptance Testing (2 days)
In this 2-day training workshop, you will learn from real live projects how to select the appropriate testing strategy, develop a set of usable test plans, identify an effective set of test cases and create test scripts for the real world.
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Customized Workshops
can be created by combining chapters from multiple classes for a unique training course for your group.
Business Analysis and Requirements Gathering Blitz (4 days)
This 4-day crash course introduces state-of-the-practice tools and techniques that business systems (requirements) analysts need to gather business requirements for information technology projects. It is an ideal introduction for newcomers to the field and an in-depth overview of current technologies for practitioners of all skill levels.
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Overview Webinars
offer state-of-the-practice perspectives on current business systems analysis and requirements gathering issues, tools and techniques.
Business System Analysis in the 21st Century (45-60 min)
From the initiation of a project to the definition of the business requirements, the process that is often called analysis needs a new face. Analysis is, by definition, a process of examining the components of a whole to understand how it works, what’s good and what’s bad about it. In the business world, the real work just starts with that understanding. The goal of this process is to create a clearly defined set of business requirements that can serve as a blueprint for a future information technology solution.
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Requirement Gathering JAD Sessions in the 21st Century (45-60 min)
This overview offers an informative and critical look at the JAD process as it applies to requirements gathering. The assessment of the risks and rewards of using JAD sessions is based on extensive experience with JAD’s in a wide variety of organizations and projects. You will learn techniques to determine whether JAD’s are right for your project and how to integrate JAD’s into your organization.
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Business Analysis and User Acceptance Testing (45-60 min)
Testing is your primary weapon in the war against errors. It does not require knowledge of the technology. You need to enter data and recognize the difference between a good response and a bad one. The testing phase has to start during the requirements gathering phase of the project. If you don’t know how you will test a requirement when the system is delivered, you need to know more about the requirement.
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Business Analysis and the Unified Modeling Language (UML) (45-60 min)
The Unified Modeling Language (UML) is currently viewed as the future method for developing and delivering information technology. This new language enables analysts, developers and end-users to work from a set of standard models that are created at the beginning of analysis and evolve to become the solution that is delivered. The challenge here is to understand the complex models and figure out how to implement them in your organization.
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System Development Life Cycles (SDLC) in the 21st Century (45-60 min)
There are currently several competing methodologies for developing information systems and each claims to be the best. Reality shows us that they may all be right — if the basic assumptions underlying their application are given. This presentation is designed to give a brief overview of the strengths and weaknesses of each methodology and provide guidance to those who would apply them.
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Use Cases and Business Systems in the 21st Century (45-60 min)
Use cases are rapidly becoming one of the most popular forms for documenting business requirements. What exactly is this ubiquitous tool and can you use it to make your IT projects more successful?
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