How to Improve Business Processes using Process Models

Workshop: How to Model, Analyze, and Improve Business Processes

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Overview

Business process improvement transforms organizations by replacing inefficiencies and waste with effective, goal-oriented use of all resources. It removes unnecessary hand-offs and reduces wait times. The concept has evolved over the past two decades and the organizations that started applying these principles in the 90’s are today’s success stories. The challenge is how to do business process improvement without betting the farm.

Outline

  • Requirements Taxonomy
  • Requirements Definitions Document
  • Other course support
  • Case study
  • Business Events Defined
  • Event-Response Tables
  • Event-Response Diagrams
  • Error and Exception Events
  • Business Events and Process
  • Review of Process Modeling
  • Identifying Business Functions
  • Grouping Functions
  • Developing the Main Line
  • Adding Support Functions
  • Dealing with Errors and Exceptions
  • Identifying Potential Bottlenecks
  • Simplifying Process Logic
  • Meeting Constraining Requirements
  • Implementing Process Measurements
  • Selecting Functional Controls
  • Ensuring Business Data Integrity and Completeness


Objectives
  • Describe the business process modeling approach to new process design
  • Perform the steps of business process driven design
  • Modify a business process model for constraints and performance requirements
  • Identify appropriate controls for a business process
  • Evaluate a process model for complexity and instability
  • Select usable process metrics

 

Our vision of a virtual workshop is web-based training that is highly interactive. We absolutely avoid the death by page-turning and the passive learning approach that is highly prevalent in most web-based training.

3.5 hours

Target Audience

Business Analysts
Business Managers
Business Process Engineers
Business System Owners
System Analysts
System Designers
Anyone specifically charged with participating in, and/or developing a new system’s process models